Shipping, Returns & Refund Policy

Shipping Policies

We ship through reputed agencies to ensure your order reaches you quickly and in good condition. If a package is tampered with or damaged, please refuse delivery and contact Customer Care with your order number for a replacement.

Shipping Partners & Delivery Time

We use Delhivery, EcomXpress, BlueDart, and India Post. 99% of orders ship within 24 hours. Orders placed before 11:00 PM ship same-day (except Sundays). While we provide an estimated delivery window of 5-7 days across India, actual transit is managed by the shipping company.

7-Day Return & Warranty Policy

We offer a 7-day return window from the date of delivery for all products purchased on our store. This policy applies to both defective and non-defective items.

Defective Items: If a product has a manufacturing defect, notify us within 7 days. You are responsible for return shipping, but we will reimburse this cost upon verification. We will provide a free replacement or a 100% refund if the item is out of stock.
Non-Defective Returns (Change of Mind): We accept returns for non-defective items within 7 days of delivery. Items must be in their original, unused condition. For these returns, original shipping charges are non-refundable, and the customer is responsible for return shipping costs.
Restocking Fees: A 5% restocking and bank processing fee applies to all non-defective returns and order cancellations to cover non-refundable payment gateway commissions.
Exclusions: No warranty or return applies if the product shows misuse, static discharge, neglect, modification, or has been soldered or altered in any way.

100% Refund/Replacement Claims

To protect against shipping damage or missing parts, please report complaints within 48 hours of delivery. Our technical team will verify details and issue a replacement or refund for the product cost only.

Cancellations

Cancellations are accepted via email for orders in "Pending" status. Cancellations attract a 5% bank charge as payment gateways retain their commission.